Doyenne does IWD 2023
8th March 2023
India Room, KIA Oval
Sponsored by
Accord, Adiuvo, April Marketing, B-Hive, Block Recruit, Earl Kendrick, Future Group, LMP, Realty Law, Remus, PLP Fire Protection, SAMAS
For ticketing, including early bird offers, head to the Eventbrite page
Celebrating International Women's Day, join us in the India Room at the KIA Oval in Kennington for the first ever 'Doyenne debates' conference.
A day of inspiration, empowerment and celebration, we're bringing together the women and men of the property industry to share our knowledge and mutual appreciation.
This event welcomes both women and men.
Best Customer Service
Sponsored by - REMUS
Who should enter?
Recognising a woman that can demonstrate that she has the customer at the heart her role. This is an individual award for any role that can demonstrate excellence in customer service.
Nomination criteria
Individuals can self-nominate or be nominated by colleague and approved by a client.
Judging criteria
The judges will be looking for evidence to support your entry in the following areas:
Demonstrate quality of service
Examples of excellence in customer service
Cite difficult challenges that were faced and how they were overcome
Best practice in client communications
Staff training/development
Outstanding Mentor
Sponsored by - LMP
Who should enter?
This award seeks to recognise individuals that have given generously of their time to support, guide, challenge and encourage female mentees to success.
Nomination criteria
Individuals can self-nominate or be nominated by colleague. The nominee can represent the leasehold sector in any capacity.
Judging criteria
The judges will be looking for evidence to support your entry in the following areas:
women who have supported and continue to support other women working within the leasehold sector.
Women who have contributed to nurturing talent in a way that has helped others to grow & mature as exceptional in their fields.
Provide evidence of how he/she has provided mentored or supported others?
Outstanding Management and Leadership
Sponsored by - TBC
Who should enter?
This award seeks to recognise individuals that have made a significant contribution to the leasehold property management sector through their management and leadership. They may have, but not necessarily, worked as a managing agent, but equally could be someone who has devoted his or her professional life to the improvement of the sector.
Nomination criteria
Individuals can self-nominate or be nominated by colleague.
Your nominee can represent the leasehold sector in any capacity.
Judging criteria
The judges will be looking for evidence to support your entry in the following areas:
Summarise the achievements your nominee has made to the leasehold property management sector
What has been the defining moment of their career?
What innovative ideas has he/she introduced?
Provide evidence of how he/she has provided leadership or inspired others?
Advancing Diversity in the Workplace
Sponsored by – April Marketing
Who should enter?
A business and/or individual who has championed diversity within the workplace and can demonstrate the benefits of this.
Nomination criteria
Businesses and Individuals can self-nominate.
Judging criteria
The judges will be looking for evidence to support your entry in the following areas:
initiating and leading action(s) to remove barriers,
improve the working experience and engagement levels of employees
create an environment where individuals feel a sense of belonging, can be their authentic selves
feel that they have a voice in their teams and organisations
Property Manager of the Year
Sponsored by – Future Group
Who should enter?
This is an individual award for property managers.
Nomination criteria
Individuals can self-nominate or be nominated by a colleague
Judging criteria
The judges will be looking for evidence to support your entry in the following areas:
Has provided a measurable contribution to the success of their organisation
Has provided a measurable improvement in the management of their block and or relationship with the residents
Please specify the number of blocks/units responsible for
Can demonstrate in-depth building management knowledge
Is personable, approachable and has developed strong leaseholder relationships
Can demonstrate specific challenges with leaseholders that were met and overcome
Please state professional qualifications and regulatory body memberships.
Service Accountant of the Year
Sponsored by – Realty Law
Who should enter?
This is an individual award for service charge accountants.
Nomination criteria
Individuals can self-nominate or be nominated by a colleague
Judging criteria
The judges will be looking for evidence to support your entry in the following areas:
Has provided a measurable contribution to the success of their organisation
Evidence of educating clients on the part service accounting plays in our industry
Efficient handling of financial enquiries
Self-development through continuing training
Successful training and mentoring of colleagues
Assistant of the Year
Sponsored by – Block Recruit
Who should enter?
This is an individual award for assistants of Property Manager or Service Charge Accountants.
Nomination criteria
Individuals can self-nominate or be nominated by a colleague
Judging criteria
The judges will be looking for evidence to support your entry in the following areas:
Has provided a measurable contribution to the success of their organisation
Has provided a measurable improvement in the management of their block and or relationship with the residents
Can demonstrate some building management knowledge
Is personable, approachable and has understands the importance of good leaseholder relationships
Please state professional qualifications and regulatory body memberships.
Onsite Staff
Sponsored by - Accord
Who should enter?
This is an individual award for on-site (e.g., concierge, porter, caretaker, estate manager, etc) at a property.
Nomination criteria
Individuals can self-nominate or be nominated by a colleague
Judging criteria
The judges will be looking for evidence to support your entry in the following areas:
Skill in performing role
Responding to leaseholder needs
Approachable and demonstrates a ‘can do’ attitude
Specific challenges that were overcome
Unsung Hero - behind the scenes role
Sponsored by - SAMAS
Who should enter?
This is an individual award for employees (not a Property Manager or Service Charge Accountant)
Nomination criteria
Individuals can self-nominate or be nominated by a colleague
Judging criteria
The judges will be looking for evidence to support your entry in the following areas:
Specific contribution to the business that has delivered tangible result(s)
Example(s) of initiative
Approachable and demonstrates a ‘can do’ attitude
Gone above and beyond the call of duty
Best New Business Launch
Sponsored by - Beehive Block Management Partners
Who should enter?
Recognising a woman that can demonstrate that she is an enterprising individual who has steered her new business to success through a culture of innovation, resilience, a dedication to being the best.
Nomination criteria
This category is for new business start-ups. Open to businesses of any size and in any sector that began trading after 1st January, 2019. Every business has a story to tell, we want you to share those stories.
Judging criteria
Although your business is in its early stages, our judges will expect you to demonstrate thinking and results across the cornerstones of businesses – sales and marketing, operations, finance, people.
They want to see evidence of achievements to date, where the opportunities lie and how you’re managing your challenges.
Entries now closed - good luck!
Named sponsors -
Accord, April Marketing, Block Recruit, Future Group, LMP, Realty Law, Remus, SAMAS, Earl Kendrick, Adiuvo
Please contact us for remaining sponsorship opportunities, which include having your logo in all event marketing print material and press releases, including all social media.
Order of the day
9am - 5pm - Conference
Arrival Breakfast rolls & Pastries
Mid-morning Handmade Biscuits Mid-afternoon Cake of the Day
Lunch - Premium hot buffet choice menu with desserts
Throughout the Day Tea, Coffee, Fruit and Biscuits Hydration Juice Still and Sparkling Filtered Water
5pm - 8pm - Awards & Drinks
Getting there
India Room, KIA Oval
London
SE11 5SS
Outside the congestion Charge Zone; On London’s Super Cycle Highway; Walking Distance from 4 underground stations; Close to Vauxhall overground station; 10 minutes from Bank Underground