Best Customer Service
• Consistently high standards of service delivery, demonstrated through reliability and professionalism.
• Outstanding customer experiences supported by clear examples.
• Ability to overcome complex or challenging situations with positive outcomes.
• Excellence in client communication and proactive engagement.
• Commitment to professional growth and continuous service improvement.
Shortlist:
Abbie Madgin – Xtra Maintenance
Chloe White – 4Site Consulting
Vikki Morlang – News on the Block
Donna Riegier - Insurety
This year's shortlist
Outstanding Mentor
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Sustained and meaningful support for women within the leasehold sector.
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Evidence of empowering, guiding, and nurturing emerging talent.
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A mentoring style that inspires growth and confidence.
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Tangible mentee achievements linked to the nominee’s support.
Shortlist:
Lizzie Eyres - Abbatt Dual Management
Rhiiannon Orrow – HML
Outstanding Management and Leadership
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Significant contribution to the leasehold sector through leadership excellence.
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Defining career achievements that demonstrate influence and impact.
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Innovative ideas or practices introduced by the nominee.
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Clear evidence of inspiring and motivating teams or colleagues.
Shortlist:
Agne Spudyte-Mallon – JFM Block and Estate Management
Catia Franco - CP Franco Accounts & Finance Ltd
Chloe Andrews - Fexco Property Services Georgia Strange - Remus
Louie-Mae Gibson – Promise FM
Sallie Marston – Hegarty Property Management
Yola Szczerba - Abbatt Dual Management
Property Manager of the Year
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Strong measurable contribution to organisational success.
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Demonstrated improvement in block management or resident relationships.
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Clear scope of responsibility, including number of blocks/units managed.
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Technical knowledge and regulatory understanding applied effectively.
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Strong, positive relationships with leaseholders.
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Examples of challenges successfully resolved.
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Relevant qualifications and professional memberships.
Shortlist:
Kirsty Marshall – Evolve Property Management
Catherine Adams – JFM Block and Estate Management
Urszula Tubek – Retirement Villages
Rachael Wright - Hegarty Property Management
Joanna Wade – Novus Residential
Bethany Page - Remus
Service Accountant of the Year
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Defined contribution to organisational success through financial expertise.
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Ability to educate clients on the importance of service accounting.
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Accurate and efficient handling of financial enquiries.
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Commitment to ongoing professional development.
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Successful mentoring or training of colleagues.
Shortlist:
Jasmine Gale - Remus
Chenelle Pillai - – JFM Block and Estate Management
Catia Franco - - CP Franco Accounts & Finance Ltd
Assistant of the Year
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Measurable contribution to organisational performance.
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Improvements in block management support or resident interactions.
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Developing technical knowledge in property or service charge processes.
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Approachable, professional communication with leaseholders.
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Relevant qualifications or professional memberships where applicable.
Shortlist:
Chloe Daniels – Trust Property Management
Ebony Wynter – Strangford Property Management
Ismat Akbar – Remus
Onsite Staff
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High-quality performance of on-site duties.
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Strong responsiveness to leaseholder needs.
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A proactive and positive 'can‑do' attitude.
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Evidence of challenges successfully handled.
Shortlist:
Beth Kandelin – Ivor Court
Diliyana Borisova - New Capital Quay
Unsung Hero - behind the scenes role
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Tangible contribution delivering measurable results.
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Examples of initiative and process improvements.
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Supportive and positive attitude within the team.
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Going above and beyond typical role expectations.
Shortlist:
Ellie Cheeseman – Parkfords
Helen Needham – Evolve Block Management
Freya Allen - Homestead
Lisa Anderton – Insurety
Meich Lo – Earl Kendrick
Terrie Saunders - Encore
Returner of the year
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Return to work within the past two years following maternity leave or career break.
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Challenges successfully navigated during reintegration.
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Clear contributions and achievements since returning.
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Acts as a strong role model for future returners.
Shortlist:
Jess Parmer – The Property People
Lauren Mahoney - Pellings
Mental Health and Wellbeing Initiative of the Year
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Promotion of equality, diversity, and inclusion through wellbeing initiatives.
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Development of wellbeing activities or networks supporting diverse needs.
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Company benefits or practices that ensure equitable wellbeing support.
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Clear measurable outcomes showing improved wellbeing or engagement.
Shortlist:
Jodie Fraser – Jodie Fraser
Laura Hill – 4Site Consulting
Stephanie Richardson - Remus
Community Engagement and Innovator of the Year
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Development of an innovative idea, solution, or service meeting a community need.
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Improvements to existing processes enhancing efficiency or quality.
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Creativity and forward-thinking demonstrated in approach.
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Measurable positive impact on community, organisation, or outcomes.
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Evidence of innovation leading to meaningful change.
Shortlist:
Jodie Fraser – Jodie Fraser
Victoria Ledger - Wildheart
Rising Star
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Measurable contribution to organisational performance.
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Improvements in block management support or resident interactions.
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Developing technical knowledge in property or service charge processes.
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Approachable, professional communication with leaseholders.
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Relevant qualifications or professional memberships where applicable.
Shortlist:
Charlotte Mackinlay - Remus
Debbie Townsend - Remus
Heather Wilson - Encore
Holly Gifford - Abbatt Dual Management
Lucy Clarkson - MLM
Sophie Rolt - Evolve Property Management
Business Development Manager of the Year
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Strong performance in revenue generation or business growth.
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Strategic leadership in planning or market development.
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Excellence in client relationship management.
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Innovative approaches that overcame challenges.
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Tangible contribution to business performance.
Shortlist:
Claire Bates - Strangford Property Management
Catia Franco - CP Franco Accounts & Finance Ltd
Elizabeth Higgs - Dwellant
Kate Wood – Future Group
Sallie Marston – Hegarty Property Management
Professional of the Year
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Innovative professional solutions addressing sector needs.
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Improvements to processes delivering efficiency or value.
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Forward-thinking practice demonstrating expertise.
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Measurable impact such as improved outcomes or reduced risk.
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Setting a benchmark for professional excellence.
Shortlist:
Catia Franco - CP Franco Accounts & Finance Ltd
Domique Nolan-Wilson - Homestead
Lisa Hughes - Insurety
Shelley Jacobs – MLM
Jodie Fraser - Jodie Fraser
Tara Gentry – Abbatt Proerty Recruitment
Health and Safety Champion of the Year
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Significant contribution to improving health and safety standards.
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Implementation or enhancement of fire safety or compliance initiatives.
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Work completed since 1 January 2025 demonstrating recent impact.
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Exceptional dedication to promoting a strong safety culture.
Shortlist:
Agne Spudyte-Mallon – JFM Block and Estate Management
Dominque Nolan-Wilson - Homestead
Jamie Brown – Fexco Property Services
Woman of the Year
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Outstanding achievements between 1 January – 31 December 2025.
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Challenges overcome demonstrating resilience and leadership.
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Innovative or disruptive contributions that led to success.
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Bold strategic vision with forward-looking ambition.
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Clear measurable impact at organisational or sector level.
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Commitment to diversity and inclusion.
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Strong testimonial evidence supporting impact.
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Compelling vision for future growth and influence.
Shortlist:
This award and its shortlist will be announced at the event on 6th March 2026.
Thank you for entering
Entries have now closed, after a truly amazing number of nominations.
It won't be long before we announce the shortlist, so keep your eyes on our socials to find out if you're in with a chance...
If you have any questions, please email info@doyenneinproperty.co.uk